General Terms and Conditions (AGB)


For all orders via our online shop the following AGBs apply. Our online shop is aimed exclusively at consumers. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor your self-employed professional activity can be attributed to. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.

2. contracting party, conclusion of contract

The purchase contract is concluded with Miacosa Cosmetics. By placing the products in the online shop we make a binding offer to conclude a contract for these articles. You can place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after sending the order you will receive another confirmation by e-mail.

3. contract language, contract text storage

The language available for the conclusion of the contract is German. 
We save the contract text and send you the order data and our terms and conditions by e-mail. 

4. terms of delivery

Shipping costs are added to the stated product prices. You can find out more about the amount of the shipping costs in the offers or under shipping and payment conditions. We only deliver by dispatch. Unfortunately it is not possible to collect the goods yourself. 

5. payment 

In our shop you can choose between the following payment methods:

Credit card
When you place your order, you also send us your credit card details.
After your legitimation as the rightful cardholder, we will request your credit card company to initiate the payment transaction immediately after your order. The payment transaction is automatically processed by the credit card company and your card is charged. 

During the ordering process you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you have to be registered there or register first, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. 
The payment transaction will be carried out automatically by PayPal immediately afterwards. You will receive further information during the ordering process. 

After placing your order you will be redirected to the website of the online provider Sofort GmbH. In order to be able to pay the invoice amount via Sofort, you must have an online banking account with PIN/TAN procedure that has been activated for participation in Sofort, you must identify yourself accordingly and confirm the payment order to us. You will receive further information during the ordering process. The payment transaction will be executed immediately afterwards by Sofort and your account will be debited.

6. retention of title

The goods remain our property until full payment has been received.

7. warranty and guarantees

The statutory liability for defects shall apply. Information about any additional warranties that may apply and their exact terms and conditions can be found with the product and on special information pages in the online shop.


8. dispute settlement

The European Commission provides an online dispute resolution (OS) platform, which you can find here 
We are neither obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.




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